The Audit, Evaluation and Ethics branch (AEE) would like to acknowledge the full support of senior management and the participation and interest of staff in this audit. The sincere and honest contributions provided by staff reflect the importance placed on this audit. This audit has provided a considerable amount of business knowledge that is relevant for this audit and future audit studies. It is anticipated that the results of this audit will add value, provide the department with assurance on its governance and performance practices and highlight opportunities for continued management excellence.