Western Economic Diversification Canada
Symbol of the Government of Canada

Appendix B: Response Rate

Call Disposition Table
Final Disposition # Totals # of Calls # Calls/Number
         
Unused   0    
         
A Invalid numbers   93 233 2.5
BC - Blocked by Bell 1   2 2.0
BU - Business/Fax /Modem 3   3 1.0
DU - Duplicate Number 18   97 5.4
NF - Invalid Number 71   131 1.8
B Unresolved   229 1748 7.6
AM - Callback in 2 hrs 106   740 7.0
AP - Callback - Specific time/date 18   167 9.3
EV - Evening Call Request 0   0  
FR - French Household 6   64 10.7
HO - Head Office - Unreachable 1-800#'s 0   0  
Incomplete 0   0  
NA - Callback in 12 hrs 31   130 4.2
ON - Will go Online to Complete Survey 0   0  
RH - Referred to Head Office 0   0  
RT - Number Retired 0   0  
SA - Soft AP - Date/Time Required 62   628 10.1
X - Exit without Dialing 6   19 3.2
C Non-responding, unknown eligibility        
D Ineligible   361 965 2.7
IG - Ineligible 206   739 3.6
LN - Language Barrier 0   0  
QF - Quota Filled 155   226 1.5
E Non-responding, eligible   47 148 3.1
IR - Incomplete Refusals 1   11 11.0
RF - Refusal 46   137 3.0
UN - Unavailable within Project Timeframe 0   0  
F Completed interviews   318 1342 4.2
Complete 318   1342 4.2

TOTALS

1048

1048

4436

4.2

 

Response Rate Table

Method (MRIA formulas)

Outcome
Empirical Method Response Rate 71.10%

Estimation Method

Eligibility Rate 50.30%
 

Response Rate

66.20%